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Legal information

Marketplace Policies

Terms of Service, Privacy Policy, and Refund & Return Policy for JH Engineering e-commerce retail.

Privacy Policy

Effective date: July 18, 2026

1. Overview

제이에이치 엔지니어링 establishes this Privacy Policy to protect users’ personal information in compliance with the Personal Information Protection Act and the Act on Consumer Protection in Electronic Commerce.

2. Purposes of Processing

  • Membership registration and account management
  • Order, payment, delivery, customs, refunds, and returns
  • Customer support and notices
  • Optional marketing and events
  • Service analytics and improvement

3. Items Collected

  • Required (signup): name, email, password, phone, address, country, language
  • Required (orders): buyer name, contact, email, shipping address, customs/passport ID, payment records
  • Automatic: IP, cookies, access logs, device info, usage records

4. Retention Period

  • Contract/withdrawal records: 5 years
  • Payment and supply records: 5 years
  • Consumer complaint/dispute records: 3 years
  • Advertising records: 6 months
  • Access logs: 3 months

5. Third-Party Provision

The Company does not provide personal information to third parties except with prior consent or as required by law or for delivery, PG, or customs processing.

6. Processing Outsourcing

  • Supabase: data storage
  • PortOne: payment processing
  • Logistics partners: delivery (where applicable)

7. User Rights

Users may request access, correction, deletion, or suspension of processing via qltkdtnekd1@gmail.com or My Page.

8. Destruction

Personal information is destroyed without delay when the retention period expires or the purpose is achieved.

9. Security Measures

  • Access control and minimization
  • Encryption of sensitive data
  • Security monitoring and anti-malware measures

10. Cookies

The Company may use cookies for customized services. Users may refuse cookies via browser settings.

11. Privacy Officer

  • Company: 제이에이치 엔지니어링
  • Representative: 전주현
  • Contact: qltkdtnekd1@gmail.com
  • Address: 부산광역시 사상구 사상로 223번길 61, 102동 802호(괘법동, 보해 썬시티 리버파크)

12. Policy Changes

Effective July 18, 2026. Changes will be announced on the Mall in advance.